Visitors to our website deserve to know what information we gather about them, how we use it, and how we work to protect it. Our Privacy Policy covers information practices for when you use our website, subscribe to our newsletter and/or support us through a financial contribution.

We strive to collect only the minimum amount of personal information required. For example, when you subscribe to our newsletter, we only ask for your email address and nothing more. When you support us financially, we do need a bit more personal information, such as your name and credit card number, but no more than what’s necessary to authenticate and process the financial transaction.

All personal information collected is kept confidential and will not be sold or shared with any person or organization without your prior consent, unless we are under a legal order to do so. In instances where a legal order requires us to disclose your personal information, we will endeavour to inform you of such disclosures.

We maintain physical, technical, and procedural measures to limit access to personal information solely to authorized employees of The Local or contractors who are contractually obligated to maintain the confidentiality and security of the data. They are restricted from using or altering this data in any way other than to provide the requested services to The Local. Any employee or contractor who violates our privacy policy is subject to disciplinary or legal action.

Third-Party Privacy Policies

The Local relies on third-parties to carry out specific services. We select these vendors carefully. 

We manage newsletter subscriptions with a third-party service called Mailchimp. Mailchimp has their own privacy policy that you can read at https://mailchimp.com/legal/privacy/

Monetary transactions are processed and managed through Stripe, whose privacy policy can be found at https://stripe.com/en-ca/privacy.

We utilize automate.io to create bots that help with customer and email management. Their privacy policy can be found at https://automate.io/privacy-policy.

Cookies

A cookie is a small amount of data, which often includes an anonymous unique identifier that is sent to your browser from a website’s servers and stored on your computer. 

We may use cookies to identify a computer or device as a repeat visitor, and to track usage trends and patterns in aggregate in order to better understand and improve areas of our website for users in general. No personally identifiable information is collected via cookies, and we do not associate cookie data with records containing personal information.

We do not and cannot use cookies to retrieve personal information from your computer.

Security

We employ a number of security methods designed to prevent unauthorized access, maintain data accuracy, and ensure correct use of information. Your personal information will be stored within a database that is located behind a firewall for added security.

No data transmission over the Internet or any wireless network can be guaranteed to be secure. As a result, while we try to protect your personal information, we cannot ensure or guarantee the security of any information you transmit to us, and you do so at your own risk. 

We do not encrypt normal web sessions, however any transmission to The Local’s website or service of credit card information uses SSL encryption to help protect the data.

In the event of a data breach coming to our attention, we will immediately notify you, take steps to minimize foreseeable damage, and keep you abreast of our investigation and actions.

Changes to Policy

Our Privacy Policy may be revised or updated at any time. We encourage you to check back frequently to ensure that you are familiar with the most recent version and the terms of our policy.

If you have any questions related to our Privacy Policy, please contact us at info@thelocal.to